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Privacy Policy

At The Flower Factory, we aim to protect our customer’s confidential information with greatest encryption technology.  We have an SSL certificate issued to us by GeoTrust, the world’s second largest digital certificate provider.  When you are on a secure page, any information you transmit will be strongly encrypted to prevent hackers from intercepting any credit card information.  You can verify if you are on a secure page by looking at the bottom bar for a padlock icon – double click on this icon for more information about our security certificate.

Credit cards and personal details

It is The Flower Factory policy never to store any of our customer’s credit card details.  Once you have placed your order and your credit card has been approved your credit card details are disregarded. Furthermore, we will never pass on personal details or purchasing history to third parties without your express agreement or required by law.


Cookies are small, unique identifier text files sent to your browser by a web server – they are stored on your computer’s hard drive.  There are a number of uses for cookies; e-commerce sites use them for shopping carts, some sites use them to identify a repeat visitor and others use them to help with advertising.  It’s the versatility of cookies that makes them so useful in enhancing and customising your online shopping experience.  The use of cookies is an industry standard and most major websites use them.  Most internet browsers are pre-set to accept cookies.  If you prefer not to receive cookies, you can adjust your browser to disable cookies or to warn when cookies are being used.

Fresh Flowers, Affordable Prices

Order By 2pm For
Same Day Delivery